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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Angel Morin Perez

November 3, 2026

5 out of 5 rating by Angel Morin Perez
"Alma me ayudó a conseguir una buena aseguranza para mi carro y para la casa que rento."
We responded:
"¡Gracias, Angel! Nos alegra saber que Alma pudo ayudarte a encontrar una buena cobertura para tu carro y la casa que rentas. Estamos aquí para cualquier otra necesidad de seguro que tengas en el futuro."
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John Willey

November 2, 2026

5 out of 5 rating by John Willey
"Fast friendly and Professional! Ask for Zachary he helped with all my insurance needs."
We responded:
"Hi John,

Thanks for highlighting Zachary's assistance with your insurance needs! We're grateful for your feedback and are here whenever you need us.
"
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Daryl Ramsaran

November 2, 2026

5 out of 5 rating by Daryl Ramsaran
"This State Farm on Eagle drive Mont Belvieu was one of the best insurance agents I have visited.The staff there are very courteous and helpful.My agent was Karen .a young,bright and aspiringsales associate.She greeted me very warmly ,addressed my concerns about wanting to have a new auto quote since my current company had recently raised theirs. She was very thorough in assuring me that she would do all she can to get me a cheaper price without downgrading what I currently have. She was very patient,kind and understanding as she diligently worked on my quote,which was unlike a lot of agents that I have dealt with before. Very professional in her duties,even went passed her hours of operation to assist me ..My follow up and after purchase was as good , for she took her time to help me setting up the tracker so that I don't lose the bonus discount. What an amazing employee.l wish her continued success in her future .keep up the good work."
We responded:
"Hi Daryl,

Thank you for sharing your experience at our Eagle Drive location. Karen will be thrilled to hear your kind words about her dedication and professionalism. We're grateful for your trust and look forward to assisting with any future insurance needs.

"
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Beau Nichols

October 30, 2026

5 out of 5 rating by Beau Nichols
"Cherokee made it quick and painless, while still answering all of my questions.

In no way was I threatened to leave this 5 star review. Promise."
We responded:
"Hi Beau, thanks for sharing your experience! It's great to hear that Cherokee made the process quick and painless while addressing all your questions. We appreciate your trust in our agency and your sense of humor!"
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Jose “Daniel” Gomez Zuniga

October 26, 2026

5 out of 5 rating by Jose “Daniel” Gomez Zuniga
"Ive been with them for a few years now. Zach has always done us right and calls in to check in on us every once in a while. I recommend them to my circle and at the very least tell them to not focus in on the State Farm name but on the people in the agency that work with you directly."
We responded:
"Hi Jose “Daniel,”

Thank you for your continued trust over the years and for recommending our agency to your circle. It's great to hear that Zach's personal touch has made a difference for you. We look forward to continuing to support your insurance needs!"
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Josh Guidry

October 26, 2026

5 out of 5 rating by Josh Guidry
"Love Cherokee and her team that guides me with the best possible rates and helps me out with any questions I need at any time with in the business hours ! My next step is to get home and life later on ! :) super impressed and relieved"
We responded:
"Hi Josh, thank you for sharing your experience with Cherokee and her team! It's great to hear they’ve been able to guide you with the best rates and answer your questions. We're here whenever you're ready to explore home and life insurance options. "
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J Edwards

October 21, 2026

5 out of 5 rating by J Edwards
"Clarissa made it very easy and kept me securely informed of the best policies for my needs. Shout out to the Ray Grayson group in Mont Belvieu, TX."
We responded:
"Hi J Edwards, thanks for highlighting Clarissa's efforts in making the process smooth and informative for you. We're grateful for your shout-out to our Mont Belvieu team and are here whenever you need assistance with your insurance needs. Take care!"
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Lorrie Ann Valadez Cook

October 21, 2026

5 out of 5 rating by Lorrie Ann Valadez Cook
"Karen was friendly and patient with me. Great customer service."
We responded:
"Hi Lorrie Ann, we love hearing when Karen makes a difference! It's wonderful to hear that her friendly and patient approach made a difference. We appreciate your trust in our agency for your insurance needs."
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Gema Pereira Resendiz

October 21, 2026

5 out of 5 rating by Gema Pereira Resendiz
"Karen was very friendly and professional. She answered all my questions and made sure I understood everything. I really appreciate her excellent customer service. Highly recommend!"
We responded:
"Hi Gema, thank you for recommending us! Karen will be thrilled to hear your kind words about her friendly and professional service. We're grateful for your trust in our agency and are here whenever you need assistance with your insurance."
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Jose Sanchez

October 21, 2026

5 out of 5 rating by Jose Sanchez
"Gracias Karen. Exelente servicio"
We responded:
"Gracias, Jose. Nos alegra saber que Karen te brindó un excelente servicio. Estamos aquí para cualquier necesidad de seguros que tengas en el futuro."
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Paul Tollett

October 20, 2026

5 out of 5 rating by Paul Tollett
"Cherokee was great to deal with
Unfortunately we didnt come to a deal this time
I have a good feeling that in 6 months everything will work out and I'll be able to be a customer
She was amazing and paitient to work with"
We responded:
"Hi Paul,

Thanks for sharing your experience with Cherokee! It's great to hear she was amazing and patient throughout the process. We look forward to the opportunity to work with you in the future. "
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Candi Stockman

October 19, 2026

5 out of 5 rating by Candi Stockman
"Cherokee Cameron was easy to talk to and easy to understand. I love the joy she has at everything in her life. She’s a great and wonderful person. I will always use her services."
We responded:
"Candi, we’re happy you had a positive experience with Cherokee! It's wonderful to hear how much you appreciate her joyful approach and clear communication. We're grateful for your trust and look forward to continuing to serve your insurance needs. "
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Cynthia Castillo

October 15, 2026

5 out of 5 rating by Cynthia Castillo
"Miranda Grayson, Insurance & Financial Services is “BEYOND EXCEPTIONAL” on all levels of” CSR” and Professionalism here at Ray Grayson State Farm."
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Mayra Tobar

October 15, 2026

5 out of 5 rating by Mayra Tobar
"I had a great experience getting my quote! Cherokee was amazing from beginning to end, she walked me through every step, thank you so much Cherokee for reaching out and making this transition so easy from my old insurance to State Farm."
We responded:
"Welcome to State Farm, Mayra! We’re glad Cherokee helped make the switch simple and stress-free for you. Thanks for choosing our agency—we’re always here whenever you need a hand with your insurance!"
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Karen McMillan

October 14, 2026

5 out of 5 rating by Karen McMillan
"Miranda is amazing!!"
We responded:
"Thanks, Karen! Miranda will be thrilled to hear your feedback. We appreciate your trust in our agency for your insurance needs."
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Jacob Gossett

October 12, 2026

5 out of 5 rating by Jacob Gossett
"Clarissa was extremely pleasant to speak with, she was quick to help me with my auto insurance and handled explaining my new policy very well."
We responded:
"Jacob, it’s always a pleasure to hear from those we serve! We're glad to know that Clarissa was able to assist you effectively with your auto insurance and clearly explain your new policy. We appreciate your trust in our agency and look forward to serving you in the future."
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Nathan Harmon

October 6, 2026

4 out of 5 rating by Nathan Harmon
"I got bamboozled by Root insurance they lied and said I had full coverage with a payment of $420. So I paid them just for my financing bank for my car to call me and say I don’t have full coverage. Thankfully My dad gave me Ms. Cherokee phone number and she helped me out a lot!"
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Glenn Carter

October 2, 2026

5 out of 5 rating by Glenn Carter
"My experience with State farm insurance is good. Zack was very professional and personal. Talking to him was like talking to a friend. He listened and helped me through getting home and car insurance. Thanks. He made the process easy."
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Garrett Pantin

October 1, 2026

5 out of 5 rating by Garrett Pantin
"Cherokee really made it easy for me! I’m a very difficult person to figure stuff out!"
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Gena Foerster

September 30, 2026

5 out of 5 rating by Gena Foerster
"Zach was amazing! He worked to get me a lower premium than my other carrier. The experience was easy & seamless. Thank you Zach!"
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Jacob Trathen

September 30, 2026

5 out of 5 rating by Jacob Trathen
"Cherokee was awesome! She helped me save a boat load of money, was extremely helpful in explaining the process and getting the mobile app set up."
We responded:
"Jacob, I'm glad to hear Cherokee was able to assist you so well and help you save money. It's great that she made the process clear and got you set up with the mobile app. We're always happy to help if anything comes up."
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marvin molina

September 30, 2026

5 out of 5 rating by marvin molina
"La representante Karen fue muy amable y atenta a mis necesidades me proporcionó lo que necesitaba y contestó todas mis dudas, lo mejor fue que hablaron mi idioma español para poder entender mejor."
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darwing machado

September 29, 2026

5 out of 5 rating by darwing machado
"Me sentí muy complacido por la atención, el profesionalismo y lo rápido de la srta Karen y lo seguro que me sentí porque son profesionales y confiables
Muchas gracias"
We responded:
"¡Gracias por tu reseña, Darwing! Me alegra saber que recibiste una atención profesional y rápida, y que te sentiste seguro con nuestro servicio. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por confiar en nosotros!"
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Sherrie

September 26, 2026

5 out of 5 rating by Sherrie
"I recently switched my car insurance, and Karen made the entire experience outstanding! She was incredibly thorough, taking the time to go over everything, so I felt confident and informed. On top of that, she was genuinely conversational and easy to talk to, which made the process feel comfortable rather than stressful. Her professionalism and friendly approach truly set her apart. I’m so grateful for her help and highly recommend working with her!"
We responded:
"Thank you, Sherrie! I'm really happy to hear that Karen made your switch to our car insurance smooth and comfortable. Her thoroughness and friendly approach are indeed what we strive for. We appreciate your recommendation and are grateful to have you with us. Feel free to reach out if you need anything else!"
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Crystal Moore

September 16, 2026

5 out of 5 rating by Crystal Moore
"Karen helped me get started! She was really nice and patient with me!"
We responded:
"Crystal, thank you for taking the time to leave us a review! I'm glad you had a positive experience getting started with us. We appreciate your feedback and are here if you need anything else!"