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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Monica Tamayo

Monica Tamayo

September 13, 2024

5  out of  5
rating by Monica Tamayo
"Cherokee made choosing State Farm a very easy choice. She was very informative and helpful through the process. She really made us feel like part of the family."
We responded:
"Monica, thank you for your wonderful review! I'm glad Cherokee made your experience with State Farm so seamless and welcoming. It's great to know she provided the information and support you needed, making you feel like part of our family. If you have any further questions or need assistance in the future, we're here to help! - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Dustin Matthies

September 12, 2024

5  out of  5
rating by Dustin Matthies
"I was given a quote by Cherokee not too long ago. the price was about the same as my previous policy. but what sold me on it was the customer service. the availability and promptness of the agent. I texted my agent and received a not in the office text in response with no follow up. I emailed days later with no response. EVERY time I have contacted this office to talk to Cherokee I have gotten an answer or a very quick call back/follow up. quality coverage just as you would get at any big insurance company but no where can touch the service, knowledge, or promptness that Cherokee has given here. Truly impressive and shows that they value your time and business."
We responded:
"Hi Dustin! Thank you so much for your thoughtful review and for trusting our office with your insurance needs. I'm thrilled to hear that Cherokee's quick response and dedication to great customer service made such a positive impression. We're all about delivering quality coverage and exceptional support, so it's awesome to know that Cherokee has been able to exceed your expectations. If you ever need anything or have any questions, don’t hesitate to reach out—we’re always here for you! We truly appreciate your business!"
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Ricky

September 9, 2024

5  out of  5
rating by Ricky
"Cherokee did an Excellent job helping my company!!! I would highly recommend Cherokee to help you for all your Insurnace needs!!!!"
We responded:
"Ricky, thank you for your wonderful review! I'm happy Cherokee could assist your company with its insurance needs. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Luis Herrera

September 5, 2024

5  out of  5
rating by Luis Herrera
"Samantha thank you for helping me out with my vehicle insuranse. Great from the beginning of the process all the way to the end. Great attitude, attention to detail, and answered all my questions. Thank you Great Job!"
We responded:
"Luis, thank you for your kind words! I'm glad Samantha could assist you with your auto insurance and provide a great experience from start to finish. Her attention to detail and positive attitude are truly appreciated. If you have any further questions or need assistance in the future, we're here to help. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Garrett Runkle

September 3, 2024

5  out of  5
rating by Garrett Runkle
""Cherokee did an excellent job at assisting me with getting a new insurance policy. She made the whole process hands free besides signing. Would definitely recommend!"
We responded:
"Garrett, thank you for your wonderful review! I'm glad Cherokee could assist you with getting a new insurance policy and make the process so seamless. Your recommendation means a lot to us. If you have any future needs or questions, feel free to reach out. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Nancy Solis

September 3, 2024

5  out of  5
rating by Nancy Solis
"Cherokee was very sweet, profesional and over all very helpful. Took away the stress of shopping for new auto insurance! Best rates around around! 10/10 Recommend 😊"
We responded:
"Nancy, thank you for your wonderful review! I'm glad Cherokee could make your experience stress-free and provide you with the best rates. Your recommendation means a lot to us. If you need any further assistance, we're here to help. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Billy Taylor

August 29, 2024

5  out of  5
rating by Billy Taylor
"Professional kind courteous and knowledgeable"
We responded:
"Billy, thank you for your wonderful review! I'm glad you found our team professional, kind, courteous, and knowledgeable. We appreciate your feedback and look forward to assisting you with any future needs. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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John Jackson

August 20, 2024

5  out of  5
rating by John Jackson
"Cherokee did an excellent job at assisting me with getting a new insurance policy. She made the whole process hands free besides signing. Would definitely recommend!"
We responded:
"John, thank you for your kind words. I'm glad Cherokee could assist you with getting a new insurance policy and make the process seamless. We appreciate your recommendation and look forward to helping you with any future needs. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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jesse morris

August 19, 2024

5  out of  5
rating by jesse morris
"Samantha was able to get us insured on our home with one phone call and made it a very painless process!!!"
We responded:
"Jessie, that's the Ray Grayson State Farm way of doing business. We know you have many choices when it comes to auto, home, life, disability, flood and small business insurance. We always try to go the extra mile to set us apart from other agencies. The agency - customer relationship is the most important thing in our eyes. We appreciate your review and your business too!"
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Erica Mason

August 19, 2024

5  out of  5
rating by Erica Mason
"In a last minute decision to buy a car at the end of a business day, Samantha (without hesitation) took her laptop home and waited for me to give her the okay to send me my insurance information. She went above and beyond to get this done. I definitely recommend this State Farm location for all your insurance needs."
We responded:
"Erica, thank you for sharing your experience. I'm happy Samantha could assist you with your car insurance needs, even after hours. We appreciate your recommendation and look forward to helping you with any future insurance needs. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Brandon Cameron

August 16, 2024

5  out of  5
rating by Brandon Cameron
"Very professional and friendly staff. Cherokee went above and beyond getting me setup with some new policies and made me feel like a valued customer! Very good coverage and customer service. Looking forward to having them as a lifetime insurance provider"
We responded:
"Hey Brandon, Thanks for the awesome review! I'm glad to hear that Cherokee made you feel valued and helped you get set up with new policies. We appreciate your kind words about our coverage and customer service. We're here for any future needs or questions you might have. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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jesse glenn

August 13, 2024

5  out of  5
rating by jesse glenn
"Cherokee helped me with a quote, she was very professional and helped me with every question, 10/10 would recommend."
We responded:
"Hey Jesse, Thanks a lot for the awesome review! I'm really glad Cherokee could assist you so professionally and answer all your questions. We appreciate your recommendation! If you need anything else, feel free to reach out anytime. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Dillon McNulty

August 13, 2024

5  out of  5
rating by Dillon McNulty
"All around great experience, Cherokee had the answers to all my questions and got me on a policy that was exactly what I I needed."
We responded:
"Hey Dillon, Thanks a lot for the awesome review! I'm really glad Cherokee could answer all your questions and get you the perfect policy. If you need anything else, feel free to reach out anytime! - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Brittany B

August 11, 2024

5  out of  5
rating by Brittany B
"If you need insurance definitely ask for cherokee. Made the process super simple."
We responded:
"Hey Brittany, Thanks for the awesome review! I'm so glad Cherokee made the process super simple for you. If you need anything else, feel free to reach out anytime! - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Shane McCown

August 7, 2024

5  out of  5
rating by Shane McCown
"Samantha and Cherokee both helped me out and understand everything even with all of my confusing questions. Highly recommend anyone using them!"
We responded:
"Hey Shane! Thanks a ton for the awesome review! I'm glad Samantha and Cherokee could help you out and make everything clear, even with all your questions. We really appreciate your recommendation! If you ever need anything else, feel free to reach out! - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Michael Jensen

July 31, 2024

5  out of  5
rating by Michael Jensen
"Ms. Claudia helped me set up my renter's and life insurance earlier this year. She was so well-versed in the products and options that she made my whole process a breeze! She made me feel so welcomed and informed, and she genuinely cared to give me the best option for me and my family."
We responded:
"Hi Michael, Thanks a lot for your fantastic review! I'm so glad to hear that Claudia made setting up your renter's and life insurance such a smooth experience. It's wonderful that she made you feel welcomed and informed while helping you find the best options for your family. We'll always be here if you need any further assistance! - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Rachell Collums

July 29, 2024

5  out of  5
rating by Rachell Collums
"Clarissa was very helpful & friendly. She made the transition easy and answered all my questions."
We responded:
"Hey Rachell! Thanks for the awesome review! I'm glad Clarissa could make your transition smooth and answer all your questions. We're always here to help with anything you need. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Victoria Cabriales

July 27, 2024

5  out of  5
rating by Victoria Cabriales
"Claudia was very helpful in setting up my Renter's insurance. I would recommend Claudia and Ray Grayson State Farm if you are looking for a place that is reputable and has great customer service! Made everything so easy!"
We responded:
"Hey Victoria! I'm so glad Claudia could help you set up your Renter's insurance and make the process easy! We appreciate your recommendation and are grateful for your kind words about our customer service. If you need anything else, feel free to reach out anytime! - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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TheCrafter Gamer

July 25, 2024

5  out of  5
rating by TheCrafter Gamer
"My 20yr received an affordable insurance plan with discounts thanks to Ms Beth. In highly recommended her and will be sending people her way. Thanks for all you did to secure her a great plan!"
We responded:
"Hi! Thanks a bunch for the awesome review! I'm so happy to hear that Ms. Beth was able to help your 20-year-old secure an affordable insurance plan with great discounts. We really appreciate your recommendation and are always here to assist with any future needs! - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Heron Rechard Thomas

Heron Rechard Thomas

July 25, 2024

5  out of  5
rating by Heron Rechard Thomas
"Cherokee did a great job on explaining the type of coverage I needed and how the agency could support my family. She was easy to communicate with and helped me every step of the way."
We responded:
"Hey Heron, Thanks a bunch for the awesome review! I'm so glad Cherokee could help explain the coverage you needed and support your family. It's great to know she made the process easy for you. If you need anything else, we're here to help! - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Allyson Loomis

Allyson Loomis

July 19, 2024

5  out of  5
rating by Allyson Loomis
"Samantha was my agent and was so easy to work with! Made sure to follow up with me and made it easy to communicate via text and email. Highly recommend them, especially to young adults looking to get their own insurance for the first time!"
We responded:
"Thanks, Allyson, for the awesome review! I'm so glad Samantha made the process easy and convenient for you. We appreciate your recommendation and are always here to help, especially for young adults getting their first insurance. If you need anything else, just let us know! Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Mark Abraham

July 18, 2024

5  out of  5
rating by Mark Abraham
"Mrs. Clarissa at Ray Grayson State Farm is very nice and available to answer any questions that are needed. Mrs. Clarissa is very helpful and if any changes are needed they are done promptly. I'm glad and thankful that Mrs. Clarissa is my representative! Thank you!"
We responded:
"Hi Mark, thank you so much for your wonderful review! We're glad to hear that Clarissa has been so helpful and responsive to your needs. We're grateful to have her as part of our team and happy that she could assist you promptly. If you have any more questions or need further assistance, feel free to reach out anytime! - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Macy Henicke

July 12, 2024

5  out of  5
rating by Macy Henicke
"Clarissa was so kind and helpful. She worked around my schedule and allowed me to take my time with choosing to change my auto insurance provider. Highly recommend Ray Grayson State Farm and working with Clarissa! Great experience."
We responded:
"Thank you, Macy! I'm glad Clarissa provided you with such a helpful and accommodating experience while choosing your auto insurance provider. We appreciate your recommendation and are happy you had a great experience with us! If you need anything in the future, feel free to reach out. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Kathy Zeagler

July 3, 2024

5  out of  5
rating by Kathy Zeagler
"Cherokee sent me a quote very quickly. I sent my current policy and she was able to get me the same coverage and then also let me know why dealing with State Farm is easier than many other companies. She also gave me information on life insurance policy’s they sell as well. Definitely recommend this agency for all your insurance needs."
We responded:
"Thank you for sharing your positive experience, Kathy! I'm glad Cherokee was able to provide you with a quick quote and explain the benefits of State Farm insurance. We're happy you found our services helpful and informative. If you ever need assistance with life insurance or any other insurance needs, feel free to reach out. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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drake lummus

July 3, 2024

5  out of  5
rating by drake lummus
"Samantha was very professional and helpful in getting flood coverage for my home."
We responded:
"Thank you for sharing your experience, Drake! I'm glad Samantha was able to assist you with getting flood coverage for your home. We appreciate your kind words and are here for any future insurance needs you may have. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"